What to do when you have a bad haircut

I’m still upset at the hairdresser I visited in Docklands last month who ruined my hair when she cut it.

Sapphire in docklands - bad haircut — Sapphire Essence in Docklands left my hair looking like this.

I want to blog about the things I did to remain calm and make sure this never happens to me (or anyone else) again.

1 – Try not to panic

Don’t panic, take a few deep breaths and stay calm. The worse thing you could do is scream and swear at the hairdresser – this is not going to resolve anything.

2 – Stop the haircut immediately

The hairdresser saw photos of the style I wanted and convinced me that she knew how to cut my hair. This left me feeling confident in her ability to cut my hair, but this was a big mistake.

Pay close attention to your hair cut and don’t be afraid to stop it if the hairdresser isn’t cutting it the way you like.

3 – Know your rights as a customer

If you’ve paid for a service that is not up to scratch you have the right to complain.

I didn’t want to return to the salon to give them an opportunity to fix my hair because they did such a terrible job. Instead, I emailed photos of the cut as well as comments received on social media to show them just how bad their cut was. In the end, they didn’t hesitate to offer a full refund.

Despite the refund, I spent a lot of time finding another hairdresser to fix the style. I now have to wait for at least eight months for my hair to grow out.

Hair cut — Thank you, Laura, from Salon XVI for saving my hair. I’ll be back to see you when my length grows out.

4. Leave an honest review about your bad experience

It’s best to leave a review when you’re relaxed. If you leave a review when you’re angry, it can come across as being aggressive. Places to leave your honest review include Google +, Facebook and Tripadvisor.

Have you experienced a crappy haircut? I’d love to know about it.